Resources

Product Support & FAQ

How can I troubleshoot Outlook issues with Virtru installed?

Disable all 3rd party add ins and see if you continue to see the issue.

1. On the Tools menu, click Trust Center, and then click Add-ins.

2. In the Add-ins box, identify the add-in that you want to enable or disable and note the Add-in type located in the Typecolumn.

3. Select the Add-in type in the Manage box and then click Go.

4. Select or clear the check box for the Add-in that you want enable or disable and then click OK.

If you continue to have issues, please don’t hesitate to contact our Support Team.

Disable all 3rd party add ins and see if you continue to see the issue.