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Product Support & FAQ

How do I authenticate with Gmail if I am using two-factor authentication?

If you are using two-factor authentication in Google, you’ll need to go to your Google Account and create an application-specific password:

  1. Go to your Account’s Personal Information Page
  2. Click on the Security tab as shown in the video below.
  3. If two-factor authentication is activated, click on Application Passwords.
  4. Next Create an application-specific Passwords for Virtru’s iOS application.
  5. In the Virtru iOS application use the application-specific password when supplying your email credentials during Virtru’s activation process.
If you are using two-factor authentication in Google, you'll need to go to your Google Account and create an application-specific password. Go to your account's personal information page and follow the instructions, or click below for a detailed action list and a video.