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Product Support & FAQ

How do I install and activate the Virtru app for my iOS device?

Virtru is available for a wide range of platforms and devices, including iPhones and other portable Apple devices. Installation of the Virtru email app is free and can be accessed through the App Store on your iPhone device.

1. Select the “App Store” icon within your device.

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2. Click the “Search” icon on the bottom of the screen.

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3. Tap the search bar at the top of the page, type in “Virtru”, and then click “Search”.

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4. Tap on the app titled “Virtru Corporation”.

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5. After you have reviewed the details of the app, you can begin downloading by selecting “Get” and following app installation procedures.

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6. Once the app has finished installing, you can immediately access it by clicking “Open”.

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7. The app will now be displayed on your device and can easily be accessed by tapping on the Virtru icon.

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8. To activate Virtru, click on the Virtru icon, on your device. First Virtru will ask you which email service you use. Choose your service.

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9. Virtru will then prompt you to log into your email account. Fill out the necessary info and click “Activate”. (If you chose “Gmail”, your login page will look like this example on the left. If you chose “Other”, your login page will look like this example on the right.)

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10. Once you’ve selected “Activate”, Virtru will verify your account. Once verified, Virtru will activate, and take you to your inbox.

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— And that’s it. You’re all set to start sending and receiving secure messages on your iOS mobile device.

Virtru is available for a wide range of platforms and devices, including iPhones and other portable Apple devices. Installation of the Virtru email app is free and can be accessed through the App Store on your iPhone device.