Product Support & FAQ

How do I print documents I’ve received in Secure Reader?

Documents displayed in our Secure Reader are only a partially decrypted preview of the original document, and therefore don’t behave properly when printed straight from the browser.  In order to successfully print a document you’ve been sent using Virtru, you’ll first need to download it via the Download button in the top-right corner of the document preview.  Once downloaded, just open the file with the appropriate application and print from there!