Resources

Product Support & FAQ

I used to have Virtru in Gmail / Chrome, but now I don’t. Where did it go?

If Virtru suddenly disappears from Chrome, the extension has failed to properly “hook” into the Gmail interface. To get Virtru back:

1) Open your extensions page at chrome://extensions
2) Click the Trash icon next to Virtru to uninstall
3) Reinstall Virtru from www.virtru.com/get-secure-email
4) Refresh Gmail

If Virtru suddenly disappears from Chrome, the extension has failed to properly “hook” into the Gmail interface. To get Virtru back, follow these simple steps.