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Product Support & FAQ

Why would Virtru receive a court order, if it doesn’t have my content?

We may be ordered to provide assistance to facilitate an order that is primarily directed at the holder of your encrypted data.

As an encryption provider, Virtru would not be the subject of requests for your content because it does not have it. However, federal law authorizes the government to require third parties to provide “technical assistance” to facilitate surveillance authorized by statutes such as Title 18 of the United States Code and the Foreign Intelligence Surveillance Act. Virtru may be required to provide technical assistance (and this might include encryption keys) needed to conduct lawful searches or surveillance of email, files or other data.  We would do so only in accordance with the principles we have laid out in this policy.