Virtru Gateway for Zendesk

Protect and secure sensitive data flowing in and out of Zendesk with Virtru Data Protection Gateway by creating security rules that automatically identify and encrypt sensitive information—no user intervention or new tools required. Deploy across your domain in hours, not weeks, with minimal IT overhead. This domain-wide solution enforces security rules at scale, eliminates human error, and maintains persistent control over shared data even if it leaves your network, enabling you to resolve customer issues faster and deliver superior customer service.

• Domain-Wide Protection: Encrypt outbound data and decrypt inbound requests automatically across your entire Zendesk domain
• Completely Zendesk native: Use it the same way you use Zendesk
• Effortless Implementation: Deploy in hours, not weeks, with minimal IT overhead
• Hands-Off Security: Enforce security rules behind the scenes to eliminate user error and maintain confidentiality, even for automated workflows
• Persistent Control: Maintain control of shared sensitive data, even if it leaves Zendesk
• Customizable Security Rules: Tailor policies to meet your support-center and compliance requirements

In order to use this integration, it is necessary to have both Zendesk and Virtru Data Protection Gateway accounts. This will allow for the integration to connect and communicate with the respective platforms, enabling you to utilize the full functionality of Virtru Data Protection Gateway for Zendesk.

Here's what you'll need to take full advantage of this integration:

• Zendesk Account
• Virtru Data Protection Gateway account

Security
Security is engrained in everything we do at Virtru. From people operations, sales & customer support, and product design to software development and system operations - security is continuously considered to ensure that we provide a world-class data protection platform.

Compliance
Virtru's compliance programs are established to help meet your organization’s compliance needs and to mold our security program around industry best practices. We undergo regular independent third-party audits to validate and certify our compliance with FedRAMP, SOC2, and more.

Privacy
Privacy is who we are. Virtru was founded on the core belief that privacy-preserving data protection is both a fundamental right and a force multiplier for organizations. That’s why we provide data protection solutions that actually protect the data throughout its full lifecycle.

For more information on Virtru’s security & compliance, visit us at: www.trust.virtru.com