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Virtru Gateway for Zendesk

Protect and secure sensitive data flowing in and out of Zendesk automatically with digital safety nets.

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Virtru Data Protection Gateway for Zendesk lets you encrypt both inbound and outbound data by creating Data Loss Prevention (DLP) policies that fit your organization. Virtru enforces DLP policies by scanning messages and attachments for sensitive data and adding encryption and access controls automatically. This helps your organization mitigate risk and maintain support for regulatory compliance obligations while enabling you to resolve customer issues faster and deliver superior customer service.

  • Encrypt sensitive data before it’s exchanged, then decrypt inbound requests so your IT teams can quickly resolve outages
  • Completely Zendesk native - use it the same way you use Zendesk
  • Eliminate user error by automatically protecting data before it leaves Zendesk
  • Automatically encrypt sensitive data to reduce bottlenecks and maintain confidentiality in communications, even for automated workflows.
  • Maintain control of shared sensitive data, even if it leaves Zendesk
  • Customizable to easily adapt to your unique workflow needs

In order to use this integration, it is necessary to have both Zendesk and Virtru Data Protection Gateway accounts. This will allow for the integration to connect and communicate with the respective platforms, enabling you to utilize the full functionality of Virtru Data Protection Gateway for Zendesk.

Here's what you'll need to take full advantage of this integration:

  • Zendesk Account
  • Virtru Data Protection Gateway account

Security
Security is engrained in everything we do at Virtru. From people operations, sales & customer support, and product design to software development and system operations - security is continuously considered to ensure that we provide a world-class data protection platform.

Compliance
Virtru's compliance programs are established to help meet your organization’s compliance needs and to mold our security program around industry best practices. We undergo regular independent third-party audits to validate and certify our compliance with FedRAMP, SOC2, and more.

Privacy
Privacy is who we are. Virtru was founded on the core belief that privacy-preserving data protection is both a fundamental right and a force multiplier for organizations. That’s why we provide data protection solutions that actually protect the data throughout its full lifecycle.

For more information on Virtru’s security & compliance, visit us at: www.trust.virtru.com