TruDataRx: Securing Healthcare Communications with Virtru's Seamless Protection

TruDataRx is a healthcare analytics company that helps self-funded employers optimize their pharmacy benefits through comparative effectiveness research. By analyzing which drugs work better for specific conditions while being less costly, TruDataRx delivers substantial savings to its clients, such as the State of Connecticut. 

Given the sensitive nature of healthcare data and the need to comply with strict regulations, TruDataRx requires robust security solutions that protect information without impeding their fast-paced operations. After evaluating their options, TruDataRx selected Virtru as their data protection partner.

The Result

With Virtru, TruDataRx can:

• Enable seamless, secure communications both internally and with external healthcare partners

• Simplify compliance efforts for SOC 2 and HIPAA through robust data protection that "just works"

• Protect sensitive information like PHI and credentials without creating friction for end users

Effortless Security for Healthcare Communications and PHI

In the healthcare space, managing sensitive protected health information (PHI) is a daily requirement. For TruDataRx, the ability to securely share this information with clients, members, and partners is crucial to their operations and compliance obligations.

Prior to implementing Virtru, TruDataRx was using a solution that the team found  cumbersome. 

"The previous solution required employees to input a keyword in the subject line of the email; this was easy to forget and problematic when that keyword was used in other contexts," explained Tie Watkins, IT Manager at TruDataRx.

TruDataRx chose Virtru for its superior user experience, security controls, and customer support. As the company progressed through SOC 2 and HIPAA compliance processes, they needed a solution that would enhance their security posture while maintaining operational efficiency. 

Virtru Email + Secure Share: A Seamless Security Experience

TruDataRx implemented Virtru for Google Workspace and Virtru Secure Share, creating a comprehensive security solution that integrates directly into their existing workflows.

"It's been very easy to use, very seamless even for weird use cases," said Watkins. "It's even more customizable and user friendly than I was expecting it to be. And I was expecting a lot."

What sets Virtru apart for TruDataRx is its ability to integrate effortlessly into their Google Workspace environment. 

"I like how Virtru will flag emails that I'm sending and say, 'hey, this contains certain texts that might want to be encrypted. Are you sure you don't want to encrypt this?'" said Watkins. "Having it live within Gmail is just really easy."

The implementation process was remarkably smooth as well. 

"I've done a lot of software implementations and this was pretty seamless," Watkins shared. 

Recommendation: Stop Trying to Figure Out TLS and S/MIME. Use Virtru.

“Stop beating your head against the wall, trying to figure out TLS and S/MIME, and email encryption, and just use Virtru."

By implementing Virtru, TruDataRx has established a foundation of security that supports its compliance requirements while enabling efficient, frictionless communications with their healthcare partners and clients. This allows them to focus on their core mission: helping organizations cover the most effective medications at the best prices, ultimately driving down healthcare costs through data-driven analysis.