Protect Customer Data. Close Support Tickets Faster. Virtru Secure Share is an encrypted file-sharing platform that allows you, your support teams, and your customers to share the information they need to quickly resolve issues, while strengthening regulatory compliance.
Book a DemoMORE THAN 6,100 CUSTOMERS TRUST VIRTRU FOR DATA SECURITY AND PRIVACY PROTECTION.
Whether it’s login credentials, passwords, or log files, customer support teams need an efficient and secure way to exchange information with customers that won’t disrupt their workflows.
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With Virtru Secure Share, customers and partners can share sensitive information with the confidence that it’s secure and always under their control.
If you need to meet compliance regulations like GDPR, ITAR, CMMC, or others — Virtru Secure Share applies strong protections to client data.
Build trust with your customers by giving them control over their own data. Data owners (both customers and support representatives) can grant and revoke access to their files at any time and add security settings like easy-to-apply expiration dates or watermarks. After the support ticket is resolved, your customer can revoke access if needed. Using the Virtru Control Center, admins can track who has accessed protected data, when, where, and for how long–and can revoke access at any point.
Secure Share customers have two primary options for customer support scenarios: Integrate with your business applications like Zendesk and Salesforce, or run Secure Share in your browser. Regardless of which implementation you choose, both your customer support team and your customers will find sharing encrypted files to be fast and easy.
Support representatives can easily request sensitive files from customers using a personalized link. By clicking on this link, customers can quickly submit their files, which are then encrypted end-to-end upon upload, transit, and at the destination.
“There's only so much we could do as a team when it comes to safeguarding our data ... Our coworkers have to help us in that fight. And that's where we try to give them tools like Virtru to be in that fight with us.”
Quintin Zabel
IT and Security Director
Platte Valley Bank
Read the Case Study
"It’s huge to have your entire domain protected. We're in healthcare; we're a physical therapy company, and to have that level of advanced data protection without having to think about it, that’s priceless."
Jill Emerson
System Administrator and Member
Team Rehabilitation
Read the Case Study
“We want the customers to feel safe. So, it doesn't matter if the product ends up on a supermarket shelf or in a highly classified environment. It's very important for us that we're giving them a professional way to share data, and we're not just attaching it to an email.”
Virtru Customer
CTO
Read the Case Study
“There's only so much we could do as a team when it comes to safeguarding our data ... Our coworkers have to help us in that fight. And that's where we try to give them tools like Virtru to be in that fight with us.”
Quintin Zabel
IT and Security Director
Platte Valley Bank
Read the Case Study
"It’s huge to have your entire domain protected. We're in healthcare; we're a physical therapy company, and to have that level of advanced data protection without having to think about it, that’s priceless."
Jill Emerson
System Administrator and Member
Team Rehabilitation
Read the Case Study
“We want the customers to feel safe. So, it doesn't matter if the product ends up on a supermarket shelf or in a highly classified environment. It's very important for us that we're giving them a professional way to share data, and we're not just attaching it to an email.”
Virtru Customer
CTO
Read the Case Study