CASE STUDY
Safeguarding Young Voices: Little Communicators Guards Patient Privacy While Focusing on Care with Virtru
"Just clicking the button at the top of the email to turn on Virtru encryption is a much simpler way to secure the email compared to other encryption tools."
Julie Harvey
Operations Manager
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INDUSTRY
Healthcare
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PRODUCTS
Virtru for Microsoft Outlook
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In the bustling community of Brambleton, Virginia, a dedicated team of healthcare professionals works tirelessly to help children find their voice. Little Communicators, a specialized pediatric therapy clinic, tackles complex challenges like Apraxia, Autism, and developmental delays - work that requires not just expertise and compassion, but also unwavering protection of sensitive patient information.
The Challenge of Microsoft Secure Communication
For Operations Manager Julie Harvey, ensuring seamless yet secure communication with both families and medical professionals was becoming increasingly crucial. "These emails contain sensitive medical information and need to be sent securely," Harvey explains, highlighting the delicate nature of their daily communications.
Like many healthcare providers, Little Communicators found themselves at a crossroads. They needed a solution that would protect patient privacy without creating barriers to their vital work of supporting children with speech and language challenges.
The search for a security solution led them initially to Microsoft's encryption tools. However, the high price point and cumbersome encryption process didn't align with the clinic's needs.
"The price of the Microsoft option was discouraging, as was the process for using the encryption," Harvey recalls.
The breakthrough came through a recommendation from an unexpected source - another clinic that had already discovered the solution they were seeking.
"We were referred to Virtru from another clinic that raved about the services that Virtru provides," says Harvey.
A Simple Solution to a Complex Challenge
What caught Little Communicators' attention wasn't just Virtru's security capabilities - it was the platform's remarkable simplicity.
"Just clicking the button at the top of the email to turn on Virtru encryption is a much simpler way to secure the email compared to other encryption tools," Harvey notes.
The Google Workspace integration proved to be another major advantage, streamlining the clinic's workflow while maintaining rigorous security standards. For a practice handling sensitive pediatric healthcare information, this balance of protection and practicality was essential.
A Model for Healthcare Security
Today, Little Communicators stands as an example of how healthcare practices can protect sensitive information without sacrificing efficiency. Their experience offers valuable insights for other healthcare providers facing similar challenges.
"We would definitely recommend Virtru to any company looking for a user friendly, secure way to send emails," Harvey emphasizes. "When you're focused on helping children communicate better, the last thing you need is technology that gets in the way. Virtru gives us the security we need with the simplicity we deserve."
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