When veterans reach out to the Rhode Island Office of Veterans Services (RIVETS) for help, they're often at vulnerable moments in their lives: seeking healthcare, housing assistance, or counseling services.
They deserve more than just support and respect; they deserve privacy. But securing sensitive veteran data across multiple government agencies, healthcare providers, and service organizations presents a significant challenge, especially in a state where IT infrastructure serves every branch of government.
RIVETS needed an encryption solution that was both bulletproof and invisible, protecting veterans without adding barriers to the benefits they've earned. Virtru's email encryption delivered exactly that.
RIVETS handles an extraordinary range of sensitive information—PII, PHI, military records, EINs, criminal histories, housing, benefits, counseling, medical, legal, employment, and education data. With Virtru's one-click email encryption, staff can instantly protect all of this without sorting through complicated security protocols or portals.
When veterans submit VA Form 1010 to update their information, they're trusting the state with their most personal data. With Virtru, veterans receiving encrypted VA Form 1010 reports and benefits information don't need special accounts, software downloads, or technical expertise. Virtru's seamless recipient experience ensures that those who served our country can access their sensitive information with dignity—not frustration.
As one of the nation's most centralized states, Rhode Island provides IT and security services across executive, legislative, judicial, and independent branches. Virtru's granular audit trails and access controls give state administrators visibility into where veteran data moves—and the ability to revoke access instantly if needed—across the entire government ecosystem.
When RIVETS sends veteran information to VA offices, healthcare providers, legal services, or housing agencies, Virtru encryption ensures that data remains protected everywhere it travels. Control doesn't end when the email leaves the state's domain.
Handling PHI and working with federal VA systems means meeting strict compliance requirements. Virtru's FedRAMP-authorized, GovRAMP-authorized, and HIPAA-compliant encryption provides the advanced security Rhode Island needs, with the government trust credentials that prove it.
Virtru is vetted for trusted data security from small municipalities to federal agencies, making it an ideal fit for Rhode Island's statewide operations.
Rhode Island joins 17 other state governments using Virtru to protect constituent data. Authorized by FedRAMP and GovRAMP, Virtru makes it easy for any government organization to protect and share sensitive data, from small departments to the federal government, across the defense industrial base, and beyond.
For RIVETS, that means veterans updating critical information via VA forms can trust their data is secured with the same level of protection used by governments nationwide.
The Bottom Line: Protecting veterans' sensitive information shouldn't create barriers to the benefits they've earned. Virtru gives Rhode Island both uncompromising security and effortless usability.