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Home » Product updates » Virtru Secure Share » Close Support Tickets Faster with Secure Share for Zendesk

Close Support Tickets Faster with Secure Share for Zendesk

By Virtru Product Marketing | December 01, 2022

Close support tickets faster by making it easier to securely exchange sensitive information with customers - without ever leaving Zendesk.

Virtru Secure Share for Zendesk lets you share encrypted files of nearly any size and creates a safe space for your customers to submit confidential information to you, encrypted and linked directly to their ticket. Everyone maintains control over their own data - with the ability to revoke access at any time - so information can flow freely. This means you can resolve customer issues faster and deliver amazing customer service, all without compromising security.

  • Completely Zendesk native...use it the same way you use Zendesk
  • Deliver a better customer experience by giving customers the confidence to share sensitive information with you 
  • Reduce bottlenecks and delays in workflows by linking encrypted data directly to tickets
  • Maintain control of shared sensitive data, even if it leaves Zendesk

ZendeskScreenshot-1

 

For a deeper dive into this product update, visit our Support Center. 

To install Virtru Secure Share for Zendesk, visit our Integrations Page. 

To learn more about secure file sharing, visit our Secure Share product page.   

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