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Close Support Tickets Faster with Secure Share for Zendesk

By Virtru Product Marketing | December 01, 2022

Close support tickets faster by making it easier to securely exchange sensitive information with customers - without ever leaving Zendesk.

Virtru Secure Share for Zendesk lets you share encrypted files of nearly any size and creates a safe space for your customers to submit confidential information to you, encrypted and linked directly to their ticket. Everyone maintains control over their own data - with the ability to revoke access at any time - so information can flow freely. This means you can resolve customer issues faster and deliver amazing customer service, all without compromising security.
  • Completely Zendesk native...use it the same way you use Zendesk
  • Deliver a better customer experience by giving customers the confidence to share sensitive information with you 
  • Reduce bottlenecks and delays in workflows by linking encrypted data directly to tickets
  • Maintain control of shared sensitive data, even if it leaves Zendesk


For a deeper dive into this product update, visit our Support Center. 

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